Privacy

Privacy policy

This privacy policy sets out how BabyDam Ltd uses and protects any information that you give BabyDam when you use this website.

BabyDam is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BabyDam may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy was last updated on 23/05/18.

What We Collect

We may collect the following information:

  • Name and title
  • Contact information including email address
  • Demographic information such as postal address, postcode and preferences
  • Financial information includes bank account and payment card details
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To deliver your purchases to you.
  • To provide customer care and support, handle returns.
  • We may use the information to improve our products and services.
  • Financial information is taken to take payments and give refunds. Additionally, this is for fraud protection and detection.
  • If you have signed up to our newsletter, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes, only if you have given us permission to do so. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

How long will we keep your information?

We will keep your information for as long as you have your account with us. Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, provided that you have consented to receiving them.

At any point you can change your account details on BabyDam or delete your account by heading to ‘My Account’ to login.

If you have been receiving marketing emails from us and no longer wish to, simply scroll to the bottom of any of our emails and click ‘Unsubscribe’.

 

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies.

We use Google Analytics to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information. You can see how Google Analytics use cookies here.

Will We Share Your Information With Third Parties?

As set out in our policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

However, we do share your information with the following categories of companies as an essential part of being able to provide our products and services to you, as set out in this Privacy Policy:

  • Companies who help us fulfil your orders such as payment service providers, warehouses, order packers and delivery companies.
  • Professional service providers, such as website hosts who help us to run our business.
  • Competition winners on social media.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

This privacy policy only applies to BabyDam Ltd. Where there are other links to other websites, these have their own privacy policy and terms and conditions that can be viewed on their respective websites.

How To Contact Us

Questions, comments and requests regarding this policy should be addressed to info@babydam.com. Alternatively, please use our online contact form to submit your enquiry.

Disclaimer

BabyDam strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither BabyDam, nor any employee or representative of BabyDam will be liable for damages arising from the use of this website or the products sold here.